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Services
Click
on the links below to learn about our services
Premium
Audits
We complete workers compensation
audits and
general liability
audits of all types.
Our audits are completed using
the Premium
Audit Management System software which was designed in-house to
make our audits easy
to read and follow. For more information, please
click here.
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Quality Control
We believe that the "Audit" is
the core of our relationship with the client.
That is why it's important to us that all our
clients feel confident that all premium
audits are accurate and complete.
To
ensure audit accuracy, our auditors are fully trained and periodically
undergo training classes to maintain a current knowledge of changing rules
and codes. In addition, all of our audits are performed in accordance
with
the NCCI and PAAS
manuals and industry standards.
When the audit is conducted, a minimum of
two sources are used for verification
of payroll, sales, subcontractors, and etc.., and
copies of 941's and State SUI's are
obtained for future reference if required.
To further establish
confidence in our audits, "each" audit is thoroughly
reviewed by in-house reviewers (management) to verify accuracy, completeness,
and any major changes.
Also, we communicate with our
clients on unique situations to obtain their thoughts
prior to submitting the audit should certain
situations arise.
In addition to our
audit quality, our auditors are very professional and
represent our clients in a friendly respectful manner. This is one
of our key
requirements upon hiring auditors--as Pyramid understands that sometimes
the
auditor is the only contact that the policyholder has with the Insurance
Carrier,
and we want our clients to depend on our auditors to represent them as
they
would themselves.
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Client
Relationship & Commitment
Pyramid's Management, office
staff, and field representatives work towards
a common goal which is to
provide the best audit service available. We know
that in order to
do this, we must understand our client's special individual needs
and
requirements, and meet them promptly. This is why all of us at
Pyramid
strive to develop a long term personal working relationship with
our clients that
begins with management, and stems down to the office
staff, and to the auditors
so that we all communicate and work with our
clients to obtain their goals.
Pyramid
Audit Solutions really
cares about the service that all of our clients receive,
and we want
that service to be the best!
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Time Service
Our time service on full term
audits is 45 days, and 30 days for all cancellation
audits. However, if an audit is needed ASAP, we
can have it completed and back
in the client's office in a matter of
days.
With our database
system, it's easy for our auditors to maintain and manage
their audits by due dates, and progress attempts. This has been a
great asset
in keeping our time service at a great standing!
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Status
Reports
We provide status reports on all audits
within the first 25 days
unless the audit has been completed.
The status reports contain data such as:
- Attempt dates
- Person contacted
- Telephone numbers
- Agent comments
- Date audit is expected to be completed
- Comments regarding unsuccessful
attempts
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